PFR76-412BLK

Black Series

PLEASE NOTE: You will need 1 to do the job on a single vehicle.

Powerflex Warranty

Powerflex is proud to offer a Lifetime Warranty on the entire range of products that we manufacture.

We have taken this decision because of the confidence that we have in our products and the way that we have handled any warranty issues in the past.

We have never had a time period-based warranty policy because we have always treated issues that customers have had as an opportunity to learn.

Where a problem has occurred due to incorrect fitting, we have always asked ourselves if the reason for the error was due to poor fitting instructions.

When we have had a part failure we have tried to understand if the part was being used outside of its design parameters, perhaps on a race car running slick tyres. In cases like this, should we be offering a specific motorsport compound?

Like all manufacturing, we have had the occasional material quality issue and, in these cases, we have always replaced parts without question.

So now we have decided to formalise our open and honest policy and commit to replacing any Powerflex product that any customer in the world is unhappy with.

The only conditions that we attach to this Warranty are:

• This Warranty applies to the original purchaser when purchased through an authorised distributor only. Proof of purchase may be required.
• In the event of an issue, contact us directly at sales@powerflex.co.uk with the part number of the parts in question, details of the car the parts are fitted to including any modifications/upgrades, and photos of the failed parts and installation.
• Warranty is restricted to replacement of the supplied goods, but no consequential loss (e.g. carriage charges, garage labour costs, vehicle recovery, car hire, loss of earnings, etc.) from any resulting problems. In the event of failure, we may require the old, failed parts returned to us for inspection after sending replacements.
• Failure due to misuse or user abuse is not covered. 
• Any parts used for track/motorsport/competition purposes or part numbers ending 'BLK' are excluded from our Lifetime Warranty.

All we ask in return is that anyone wanting replacement parts contacts us directly and sends us as much information as possible which will help us determine the reason for a problem. 

By purchasing and using Powerflex products, you are agreeing to our Lifetime Warranty terms as set out above.

Shipping

Do you ship aboard (outside the UK)?

Yes we do. To almost anywhere in the World but please be aware that shipping charges are often high when shipping anything bulky. Our overseas orders are usually shipped with DHL, FedEx or UPS so you can track your deliveries online. Deliveries to most European destinations usually take within 72 hours of despatch.

There are a few countries we do not ship to, some of these include Israel, Thailand, Malaysia, Indonesia, Russia, Nigeria, Macedonia, Syria, Ukraine, Lebanon.

Overseas Customs and Duty Charges

For all customers outside of the UK, the prices on this website will have 20% UK VAT Tax removed at the point of checkout (once you've entered your billing and shipping addresses). However you will likely have to pay some form of Duties / VAT prior to delivery of your goods. You are responsible for paying those charges. Failure to do so will result in the goods being returned to us. As the shipper, we will be charged again by the carrier to return the goods. This amount will be deducted from any refund you may be due.

If you are unsure of the customs and duty charges, we recommend you should contact your local authorities ahead of placing your order.

Stock Availability

We do our best to ensure our stock data is accurate on our website. If we're ordering parts to fulfil your order from other manufacturers or suppliers, there can be delays in them despatching goods which may affect the overall delivery time. We will endeavour to do our best to keep you informed if things don't go to plan. We estimate the likely despatch times when you're looking at each part number. If you require parts urgently, please call us on +44 (0)1823 690281 before ordering to confirm availability.

Returns and Refunds

Thank you for purchasing products from Octane Distribution Ltd. We endeavour to offer the best quality products and aftersales care but if you do find yourself in the position where you would like to return goods, we are here to help.

We try our best to ensure correct product/vehicle listings but there are always exceptions to the rule and no cataloguing is 100% accurate. The best advice we can give is to visually check to see if any parts you have ordered fit BEFORE disassembling your vehicle. If you are unsure, please contact us for advice.

Products Incorrect / Damaged / Faulty
You must inform us of any damage or shortages within three working days of receipt. If items are missing from your order, it's most likely that they are on backorder and will be despatched when in stock. We are always happy to clarify this if you get in touch.

Products No Longer Required / Ordered by Mistake
You have 30 days to return unwanted items that are unused and in their original condition (including any packaging, tags and labels) with proof of purchase (i.e. a receipt or order confirmation email). Some exceptions may apply. You must always check with us first BEFORE returning the items and we will give you a returns number to help us with processing and identification. Items returned may be subjected to a restocking fee if the goods are damaged or show signs of having been used. You will be responsible for paying your own shipping costs for returning the items. Shipping costs are non-refundable and we would recommend using a tracked/insured courier service and we accept no liability for orders returned with no proof of delivery.

If you have any questions about returning goods, please contact us.